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Anecdote. I bought a dinosaur costume for my toddler son for Halloween, they sent me the wrong size but I didn't notice until Halloween, it sort of worked anywa
by smokey_the_bear 10y ago
Anecdote. I bought a dinosaur costume for my toddler son for Halloween, they sent me the wrong size but I didn't notice until Halloween, it sort of worked anyway. Later they hounded me for a review. After five or so requests, I replied saying I wasn't going to leave a positive review because they sent the wrong size. That was all, I didn't ask for anything or leave a negative review.
They sent me huge rant about how I couldn't have a refund and what their return policy was.
- cmdrfred 10y agoRetailers are shady despite people most of the time.
- TeMPOraL 10y agoRetailers are shady... but so are the customers too. Source: my SO worked on phone support in her last two jobs, one was selling old books on-line, the other selling various appliances. Man, you wouldn't believe the horror stories I heard from her every other day. Having a phone number seems to somehow attract the worst subgroups of humans to it.
- bradleyankrom 10y agohope the dinosaur costume was awesome, though