I've only been called when I've left a negative review. At first, I was very annoyed but the company offered a free replacement or a refund. They didn't even as

I've only been called when I've left a negative review. At first, I was very annoyed but the company offered a free replacement or a refund. They didn't even ask if I'd update my review. One thing to note here was they were not the seller, just the manufacturer.