5 ms·

Amazon provides the phone number for all orders. It's whatever phone number you have listed on your account, or saved on one of your delivery addresses. Seller

by Alupis 10y ago

Amazon provides the phone number for all orders. It's whatever phone number you have listed on your account, or saved on one of your delivery addresses. Sellers are supposed to use them to fix order-related problems, and can be helpful for the case when a customer does not respond to emails (such as when you've provided an invalid delivery address).

losteverything 10y ago
Your phone number is on Amazon shipping label too
- Alupis 10y ago
  > Your phone number is on Amazon shipping label too Probably for shipments shipped from an Amazon warehouse (sold by Amazon, or Fulfilled-by-Amazon/FBA). For our own labels, we print our company phone number, and that's fairly common for many ecommerce companies (although certainly not all). It protects the customer's privacy, and in the event there's an issue with delivery, it's best the carrier contact the shipper (us) anyway.
  - sokoloff 10y ago
    Whether your phone number appears on the shipping label is variable. Based on the 5 fulfilled-by-Amazon (sometimes sold-by-Amazon) packages in my hand, it appears on all the Amazon-as-trucker packages and neither of the USPS packages. I suspect the rules are even more complex than simply "what carrier", but it clearly varies.
    - losteverything 10y ago
      Look again closely at your Usps labels. May seem like random numbers but it's there
      - Alupis 10y ago
        If it's not on the label, it's in the system. Some folks generate their own custom labels, and may omit things like that. The data is still sent to the carrier during the "End of Day" task (or equivalent) in whatever shipping software the shipper uses.
        losteverything 10y ago
        Alright. I can only speak from what I see. Thanks.
      - sokoloff 10y ago
        It's really not there. (My phone number is in the 617 area code.) http://static-s3.sokoloff.com/random/amazon/IMG_1880.jpg http://static-s3.sokoloff.com/random/amazon/IMG_1880.jpg On other labels it's after the "DF3..." ID.
        Alupis 10y ago
        That's a custom label (ie. not stock from USPS), and is likely generated by the shipper's shipping software. Apparently they chose to leave that field off the label, but it's still sent to USPS by the software.
        sokoloff 10y ago
        The seller on that particular order was Amazon.com LLC; the box was an Amazon box, closed with Amazon branded tape and mailed USPS.
- CamperBob2 10y ago
  I have one simple rule: unless we've seen each other naked, or you've paid me money, the only phone number you get when you ask me for my phone number is the number of a pay phone at a gas station in Forks, Washington that was torn down a few years ago to make room for a new highway. If you give your cell phone number out to random companies on the Internet, then yes, you can expect to get spammed. What in the world makes that seem like a good idea to so many people?
  - gruez 10y ago
    So you give fake phone numbers to your friends?
    - dpark 10y ago
      He's actually a nudist and so are all of his friends.
    - CamperBob2 10y ago
      Obviously some judicious exceptions are made on occasion, but never without thinking through the consequences.
  - dpark 10y ago
    And yet you'll give them your address so they can send you a package hopefully containing something you want.
    - CamperBob2 10y ago
      Spam my mailbox all you want. That costs you time and money, not me.
      - Alupis 10y ago
        We all like to joke about mailbox spam, but it's certainly a serious issue - and the worst part is there's little to zero incentive for USPS to stop stuffing our mailboxes full of garbage. As long as the junk mailer companies pay their postage, USPS is more than happy to deliver the junk to you. I don't have any data, but I'd wager junk mailers are a sizable portion of annual USPS revenue...
joemi 10y ago
I don't think this is right... I've been selling on Amazon for years and have never seen buyer phone numbers. I just logged in, and it doesn't show it when viewing an order on the site, nor does it come through in the order management software I use. (In case it matter, I'm talking about Amazon.com not one of the non-US ones, and I have a Professional seller account.) Edit to add: If there really is a way to get the buyer's phone number, I'd love to know. Some shipping methods need a phone number, and thus far I've always just put my own in when this happens since I didn't have the buyer's one, and hoped it didn't matter.
- jjeaff 10y ago
  It previously came through the MWS order API. My custom order management software would pick it up. So you could only get it if you have a professional account. However, I believe that amazon has discontinued the practice of giving out phone numbers as of early 2014 to sellers due to some idiot sellers harassing their customers. But if you have someone's name and address, there is a decent change you can find it by googling their name. Especially if they have a land line. edit: Yes, I also logged in just now and it does in fact show phone numbers. Not sure why I stopped picking them up through the api. They may have changed the field name. Also, it is strange that there are multiple complaints about not being able to see buyer phone numbers any longer in the seller forums. I think maybe they went away for a time and are back.
  - Alupis 10y ago
    I just logged in, we can still see customer's phone numbers. Maybe it's because we have an olderish account? We're on V2 of the Order Manager pages in Seller Central... Edit: > Also, it is strange that there are multiple complaints about not being able to see buyer phone numbers any longer in the seller forums. I think maybe they went away for a time and are back Amazon experiments with Seller Central a lot - it's possible some people were getting phone numbers and some weren't for a long while. We also signup for many of their "beta" programs, so perhaps that makes a difference...?
    - 10y ago

by Alupis 10y ago

losteverything 10y ago

Your phone number is on Amazon shipping label too

Alupis 10y ago
> Your phone number is on Amazon shipping label too Probably for shipments shipped from an Amazon warehouse (sold by Amazon, or Fulfilled-by-Amazon/FBA). For our own labels, we print our company phone number, and that's fairly common for many ecommerce companies (although certainly not all). It protects the customer's privacy, and in the event there's an issue with delivery, it's best the carrier contact the shipper (us) anyway.
- sokoloff 10y ago
  Whether your phone number appears on the shipping label is variable. Based on the 5 fulfilled-by-Amazon (sometimes sold-by-Amazon) packages in my hand, it appears on all the Amazon-as-trucker packages and neither of the USPS packages. I suspect the rules are even more complex than simply "what carrier", but it clearly varies.
  - losteverything 10y ago
    Look again closely at your Usps labels. May seem like random numbers but it's there
    - Alupis 10y ago
      If it's not on the label, it's in the system. Some folks generate their own custom labels, and may omit things like that. The data is still sent to the carrier during the "End of Day" task (or equivalent) in whatever shipping software the shipper uses.
      - losteverything 10y ago
        Alright. I can only speak from what I see. Thanks.
    - sokoloff 10y ago
      It's really not there. (My phone number is in the 617 area code.) http://static-s3.sokoloff.com/random/amazon/IMG_1880.jpg http://static-s3.sokoloff.com/random/amazon/IMG_1880.jpg On other labels it's after the "DF3..." ID.
      - Alupis 10y ago
        That's a custom label (ie. not stock from USPS), and is likely generated by the shipper's shipping software. Apparently they chose to leave that field off the label, but it's still sent to USPS by the software.
        sokoloff 10y ago
        The seller on that particular order was Amazon.com LLC; the box was an Amazon box, closed with Amazon branded tape and mailed USPS.
CamperBob2 10y ago
I have one simple rule: unless we've seen each other naked, or you've paid me money, the only phone number you get when you ask me for my phone number is the number of a pay phone at a gas station in Forks, Washington that was torn down a few years ago to make room for a new highway. If you give your cell phone number out to random companies on the Internet, then yes, you can expect to get spammed. What in the world makes that seem like a good idea to so many people?
- gruez 10y ago
  So you give fake phone numbers to your friends?
  - dpark 10y ago
    He's actually a nudist and so are all of his friends.
  - CamperBob2 10y ago
    Obviously some judicious exceptions are made on occasion, but never without thinking through the consequences.
- dpark 10y ago
  And yet you'll give them your address so they can send you a package hopefully containing something you want.
  - CamperBob2 10y ago
    Spam my mailbox all you want. That costs you time and money, not me.
    - Alupis 10y ago
      We all like to joke about mailbox spam, but it's certainly a serious issue - and the worst part is there's little to zero incentive for USPS to stop stuffing our mailboxes full of garbage. As long as the junk mailer companies pay their postage, USPS is more than happy to deliver the junk to you. I don't have any data, but I'd wager junk mailers are a sizable portion of annual USPS revenue...

joemi 10y ago

I don't think this is right... I've been selling on Amazon for years and have never seen buyer phone numbers. I just logged in, and it doesn't show it when viewing an order on the site, nor does it come through in the order management software I use. (In case it matter, I'm talking about Amazon.com not one of the non-US ones, and I have a Professional seller account.) Edit to add: If there really is a way to get the buyer's phone number, I'd love to know. Some shipping methods need a phone number, and thus far I've always just put my own in when this happens since I didn't have the buyer's one, and hoped it didn't matter.

jjeaff 10y ago
It previously came through the MWS order API. My custom order management software would pick it up. So you could only get it if you have a professional account. However, I believe that amazon has discontinued the practice of giving out phone numbers as of early 2014 to sellers due to some idiot sellers harassing their customers. But if you have someone's name and address, there is a decent change you can find it by googling their name. Especially if they have a land line. edit: Yes, I also logged in just now and it does in fact show phone numbers. Not sure why I stopped picking them up through the api. They may have changed the field name. Also, it is strange that there are multiple complaints about not being able to see buyer phone numbers any longer in the seller forums. I think maybe they went away for a time and are back.
- Alupis 10y ago
  I just logged in, we can still see customer's phone numbers. Maybe it's because we have an olderish account? We're on V2 of the Order Manager pages in Seller Central... Edit: > Also, it is strange that there are multiple complaints about not being able to see buyer phone numbers any longer in the seller forums. I think maybe they went away for a time and are back Amazon experiments with Seller Central a lot - it's possible some people were getting phone numbers and some weren't for a long while. We also signup for many of their "beta" programs, so perhaps that makes a difference...?
  - 10y ago