Well..... what do you mean by screw up? If the forces of capitalism are coming after your margin, did they screw up by losing Costco? Or did they screw up by no

Well..... what do you mean by screw up? If the forces of capitalism are coming after your margin, did they screw up by losing Costco? Or did they screw up by not remaining competitive? Inside Amex, if you had given the Costco account to a manager that did a better job, he would at best buy Amex a few years before the inevitable happened. That's hardly a screw up.