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As a counterpoint (and this is only my personal experience), but I'm happy to report that I've been a DreamHost customer for over 10 years for hosting some smal

As a counterpoint (and this is only my personal experience), but I'm happy to report that I've been a DreamHost customer for over 10 years for hosting some small and unimportant personal projects. I've been really happy with everything. Not sure how our usage of their service differs (probably lots!), but I would hate for people to dismiss DreamHost without hearing about a positive experience with them.

alphapapa 10y ago
Also been a customer for over 10 years. Mostly quite happy. What bugs me about them most right now is their new control panel design. The log out link is at the bottom left, so it gets pushed off the screen when you expand the menus. I have sent at least 3 tickets to them over the course of about 4 months telling them that they need to move the log out link to the top of the page, somewhere in the copious amounts of empty space they have up there. They have responded every time saying they would look into it, pass it along, etc. But nothing's changed. I could fix it myself in 30 seconds by copying and pasting the code in the template. And I can't help but wonder, if they are so incompetent as to not realize that, when the log out link gets pushed off the page, their design is broken, what else are they incompetent with? Security? It doesn't take a rocket scientist to see how broken it is--do their middle managers or higher-ups not recognize the problem? If not, what other problems do they not recognize? And if my messages to them are not getting through to those who could fix them, that's a problem in their support system. So I would keep an eye on them. I hope they are not beginning to decline.
joshstrange 10y ago
I have been a customer for about 9 years now and I similarly host small, unimportant, and friend's projects (The "hey you know websites, I want a website" and I setup wordpress and forget about it). I am generally happy with them, their control panel is kind of shit but they are worth every penny to me. I don't have to think about them except every 2 years when they bill me. I have somewhere around 20 websites for other people on there and every time it get's close to the renewal date I consider throwing it all on DO/AWS but honestly the costs would be close and support/setup would take a lot more of my time so ~$200 is an easy sell for 2 years of peace. I started with them in high school when I was just getting started and I don't use it for my own real projects anymore but it's perfect for friends/family and the occasional wordpress I need to throw up. One last thing, I also used bluehost for a while but I found dreamhost to have a better interface (even though they are both pretty bad)

alphapapa 10y ago

Also been a customer for over 10 years. Mostly quite happy. What bugs me about them most right now is their new control panel design. The log out link is at the bottom left, so it gets pushed off the screen when you expand the menus. I have sent at least 3 tickets to them over the course of about 4 months telling them that they need to move the log out link to the top of the page, somewhere in the copious amounts of empty space they have up there. They have responded every time saying they would look into it, pass it along, etc. But nothing's changed. I could fix it myself in 30 seconds by copying and pasting the code in the template. And I can't help but wonder, if they are so incompetent as to not realize that, when the log out link gets pushed off the page, their design is broken, what else are they incompetent with? Security? It doesn't take a rocket scientist to see how broken it is--do their middle managers or higher-ups not recognize the problem? If not, what other problems do they not recognize? And if my messages to them are not getting through to those who could fix them, that's a problem in their support system. So I would keep an eye on them. I hope they are not beginning to decline.

joshstrange 10y ago

I have been a customer for about 9 years now and I similarly host small, unimportant, and friend's projects (The "hey you know websites, I want a website" and I setup wordpress and forget about it). I am generally happy with them, their control panel is kind of shit but they are worth every penny to me. I don't have to think about them except every 2 years when they bill me. I have somewhere around 20 websites for other people on there and every time it get's close to the renewal date I consider throwing it all on DO/AWS but honestly the costs would be close and support/setup would take a lot more of my time so ~$200 is an easy sell for 2 years of peace. I started with them in high school when I was just getting started and I don't use it for my own real projects anymore but it's perfect for friends/family and the occasional wordpress I need to throw up. One last thing, I also used bluehost for a while but I found dreamhost to have a better interface (even though they are both pretty bad)