> We contacted them several times hoping I keep seeing this. Last time it was someone trying to get a different outcome from Apple. The products in question a

> We contacted them several times hoping I keep seeing this. Last time it was someone trying to get a different outcome from Apple. The products in question all have serial numbers and tie into a database that reps all have access to making it simple to re-deny an already denied claim. Do people ever have success talking to multiple reps?