>Plus, I've tried talking to my mailperson, and she is always on the phone and refuses to talk to me. As much as we like to try to fix problems systemically, a

>Plus, I've tried talking to my mailperson, and she is always on the phone and refuses to talk to me. As much as we like to try to fix problems systemically, and place blame or praise on organizations as a whole, an awful lot comes down to the bottom of the pyramid/the top of the tree. I would blame most of those complaints on the one person who actually brings the mail to your house when the giant machine spits it all out. I am fortunate to have a great relationship with our mail carrier. If you're reading this, Patricia, thank you!