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> And I'm not necessarily against using that information to void the warranty too. In the US a manufacturer can't use a simple indicator like "you broke the se
by jhayward 10y ago
> And I'm not necessarily against using that information to void the warranty too.
In the US a manufacturer can't use a simple indicator like "you broke the seal" or "that's not an Original Manufacturer cartridge" to void a warranty. A warranty may only be voided if the specific act involved was the actual proximal cause of the failure of the product.
Anyone who tries to use "that voids the warranty" is usually just trying to invoke FUD with no legal standing.
- theaustinseven 10y agoI've never heard this, could you provide some sort of evidence of this? I was always under the impression that warranties were purely manufacturer defined and could be voided for any reason the manufacturer stated up front.
- jhayward 10y agoThe Magnussen-Moss Warranty Act [1] lays out many requirements and terms of reference for warranties in the US. One specific requirement: "Warrantors cannot require that only branded parts be used with the product in order to retain the warranty.[7] This is commonly referred to as the "tie-in sales" provisions,[8] and is frequently mentioned in the context of third-party computer parts, such as memory and hard drives." [Wikipedia] Edit: Additionally, the onus is on the manufacturer to prove that a non-OEM part or service was the proximal cause of a warrantied failure. They don't get to put it back on you without proving their case. [1] https://en.wikipedia.org/wiki/Magnuson%E2%80%93Moss_Warranty_Act https://en.wikipedia.org/wiki/Magnuson%E2%80%93Moss_Warranty...