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They are their own worst enemy. It is getting too hard to buy physical stuff from Amazon and not getting fakes. :-( Right now I have a new type of problem: I
by berntb 10y ago
They are their own worst enemy. It is getting too hard to buy physical stuff from Amazon and not getting fakes. :-(
Right now I have a new type of problem:
I have waited for a package (in Romania) for a month, which the German DHL won't deliver. I have contacted the seller every week.
Amazon has some "must answer in 3 days" rule for sellers -- but seems to accept auto answering emails as an answer! My claim was cancelled because the sellers promised to deliver, now nothing happens when I complain.
(DHL has delivered to me before, worked great. And I work from home these weeks.)
It is just ridiculous.
This seems to be some criminal that found a hole in the Amazon state machine for orders/sellers/delivery/returns/cancels/etc: Send empty packages with bad addresses and never deliver, after 3 months the sale times out.
The only problem is that every time this happens, Amazon lose an old customer.
- berntb 10y agoThe package arrived after I had to call the transport companies myself, sigh.