The big area for AI is to replace a human being with an AI program and not have the customer notice it. Then those webchat and help desk jobs will be gone and

The big area for AI is to replace a human being with an AI program and not have the customer notice it. Then those webchat and help desk jobs will be gone and replaced with AI doing robocalls and acting like a chatbot. I'm getting Robocalls that ask for a Chris or something and as soon as I say there is nobody here by that name (so they can take me off their list) the bot cuts in saying "Maybe you can help?" and then tries to sell me something. Most of the time the Caller ID is spoofed and it calls back with a different Caller ID and number, etc. I'm on the Dot not call list, but Robocallers just war dial numbers until it reaches someone and then tries to hook them in. Not only that but AI can take the jobs of writers, programmers, managers, legal assistants, and in robot form burger flippers and checkout kiosks. As we reach 2020-2030 the AI is trying to get as smart as a human being. As long as it has electricity it can work 24/7 without getting tired or hungry like a human being would.