> The benefit I'm not seeing is having a human being (be it a fast food worker, or a waiter) take your order All you have to get is that people enjoy ceremony,

> The benefit I'm not seeing is having a human being (be it a fast food worker, or a waiter) take your order All you have to get is that people enjoy ceremony, feeling special, appearing above their station or other individuals due to biological underpinnings. Logical people like yourself are above that silliness, most people aren't and I don't see a renaissance on the way for objective thinking. I'd argue it's going the other way. Edit: this sort of comes back to economic policy relying on rational choice theory or the rational actor, when we know it completely ignores the reality of how people make decisions. Several threads on HN have discussed how economic policy needs to move away from rational choice theory and adopt psychological models to predict behavior. Humans aren't logical.