A nearby friend has problems with fedex. Their driver that covers the neighbourhood seems hell bent on delivering things to the wrong addresses. At one point

A nearby friend has problems with fedex. Their driver that covers the neighbourhood seems hell bent on delivering things to the wrong addresses. At one point he even delivered a massive bulky item to her front door. It completely blocked the door and was far too large/heavy for her to move. This would have been great except it was a Friday evening, and was clearly marked for someone else several blocks away on a different street. I've had a UPS driver just slap a "missed you" note on the door, rather than actually deliver the item. I did complain to UPS, but it seemed like complaints were rare, nor did they seem to have a standardised system to address them. It seems like the incentives, feedback loops etc aren't really present for the final part of the delivery. And it seems like neither UPS nor Fedex care, or care enough. Amazon could do a lot better in collecting the feedback, and then potentially do something about it.