I had my wife's birthday present delivered two days after her birthday, and no one at Amazon Customer Service knew of a way to contact Amazon Local (the carrier

I had my wife's birthday present delivered two days after her birthday, and no one at Amazon Customer Service knew of a way to contact Amazon Local (the carrier). None of the two phone numbers Google returns work. At least with FedEx and UPS you can talk to someone and sort things out. I recently dropped by the local FedEx warehouse to pick up a packet that was on its way to be returned because they'd miss me at home. Amazon Local? You can't even know what are their business hours.