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This doesn't seem to be very sticky, though. I've had nothing but trouble with OnTrac, so I requested that they not be used to ship items to me. For about three
by el_benhameen 10y ago
This doesn't seem to be very sticky, though. I've had nothing but trouble with OnTrac, so I requested that they not be used to ship items to me. For about three months they used different couriers, but just this week I got a delivery from OnTrac again.
- paulcole 10y agoWithout proof, it makes sense from their perspective. Theoretically, they should be working to improve their delivery service. By having your preference expire, it should at least let you try what they believe the "best" option to be after a few months. If it still sucks you can complain again. Seems annoying as a customer, but I can get why they'd do it.