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Amazon Logistics is awful locally in the UK. I mean it. Terrible. I'm currently waiting for a package "guaranteed" before midday. I've had a couple of emails s

Amazon Logistics is awful locally in the UK. I mean it. Terrible. I'm currently waiting for a package "guaranteed" before midday. I've had a couple of emails since then, the last pushing it back to "before 9pm". It's 9.25 now. They've delivered stuff to the wrong place. They've said they knocked and nobody answered (I work from home, wife is on maternity). And their vans are rentals. All in all it feels unprofessional. It makes me questions not only the value of Prime but Amazon as a whole. I've started shopping around a lot more.

massysett 10y ago
Sounds like Lasership in the USA. Non-uniformed people driving the most beat-up, random private vehicles possible, with a "LS" decal slapped on the side. Seems Amazon doesn't want to pay for decent people. They don't even bother to ring the bell when leaving a package on the porch. That said, I'm not sure they are worse than USPS and UPS, both of whom have left packages outside in the rain in the middle of the driveway without ringing the bell.
- Bedon292 10y ago
  I have to say, never had a problem with Lasership. They actually come up to my door, ring the bell, and move on. Never lost a package or anything like I have with FedEx / UPS. And the USPS stopped ringing my door bell a long time ago. Just comes up drops it by the door and leaves. So they seem to be the best in my area, despite them all driving around in their personal vehicles and no uniforms.
- rschuetzler 10y ago
  I haven't had a doorbell ring or knock at the door by UPS in probably 3-4 years. I get that they're too busy to wait for everyone to come to the door, but you'd think they could at least knock.
dx034 10y ago
Works very well for me. It's rental vehicles, but the drivers are much more engaged than other companies. They usually even call me if I'm not home to ask where to leave the package. I guess it's always down to the driver. On average, they won't be better or worse than UPS/Royal Mail/Interlink...

massysett 10y ago

Sounds like Lasership in the USA. Non-uniformed people driving the most beat-up, random private vehicles possible, with a "LS" decal slapped on the side. Seems Amazon doesn't want to pay for decent people. They don't even bother to ring the bell when leaving a package on the porch. That said, I'm not sure they are worse than USPS and UPS, both of whom have left packages outside in the rain in the middle of the driveway without ringing the bell.

Bedon292 10y ago
I have to say, never had a problem with Lasership. They actually come up to my door, ring the bell, and move on. Never lost a package or anything like I have with FedEx / UPS. And the USPS stopped ringing my door bell a long time ago. Just comes up drops it by the door and leaves. So they seem to be the best in my area, despite them all driving around in their personal vehicles and no uniforms.
rschuetzler 10y ago
I haven't had a doorbell ring or knock at the door by UPS in probably 3-4 years. I get that they're too busy to wait for everyone to come to the door, but you'd think they could at least knock.

dx034 10y ago

Works very well for me. It's rental vehicles, but the drivers are much more engaged than other companies. They usually even call me if I'm not home to ask where to leave the package. I guess it's always down to the driver. On average, they won't be better or worse than UPS/Royal Mail/Interlink...