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Nick from goTenna here. goTenna Mesh devices will not be interoperable with our first-gen goTenna devices because they operate on different frequencies. We woul

Nick from goTenna here. goTenna Mesh devices will not be interoperable with our first-gen goTenna devices because they operate on different frequencies. We would have loved to enable interoperability but that's physically and legally impossible due to regulatory restrictions.

e3ak0jlf5ybdeah 10y ago
Was there any consideration of using a removable 18650 lithium ion battery? It's a common size shared by flashlights and other outdoor equipment popular with your target market.
SpikeDad 10y ago
Did you not think of including your original GoTenna backers? This is the first I'm reading of this - you didn't send out email to current customers? I assume you're not going to give your original Kickstarter backers any discount even though we endured months and months of delays and broken delivery promises?
- daniper 10y ago
  Hi you asked this twice in the thread; just replied to your other comment but copy/pasting here to be thorough: "Hey there, we sent an email out first thing this morning to all our v1 preorder customers (thousands and thousands) before we publicly announced the preorder campaign for Mesh and the mail system we use for newsletters bungled it and didn't send it at all, except to 24 people and their dashboard didn't show this happened til hours later (so we assumed everything was fine). We are working to remedy it right now. You all were supposed to get the very first email. (Here is proof of me yelling at the company whose software is responsible for this on Twitter -- after they didn't reply to 4 attempts to reach them prior: https://twitter.com/danielaperdomo/status/781222497131827200 https://twitter.com/danielaperdomo/status/781222497131827200 We are working in real-time to get this issue fixed, which was the opposite of our intention. I'm really sorry this happened."
  - SpikeDad 10y ago
    The email's in the mail. I guess I should have been grateful for what, 2 hours advanced notice. You obviously have little loyalty to your crowd sourced folks. Seems to me a LOT of advanced notice and some extra information to the original crowd sourced folks would have been appropriate. Another reason why I'm NEVER crowd sourcing again. The very people that should get the MOST consideration (after all we're basically throwing money at a promise) actually get the least consideration (we often are robbed or get a 1/2 ass implementation.

e3ak0jlf5ybdeah 10y ago

Was there any consideration of using a removable 18650 lithium ion battery? It's a common size shared by flashlights and other outdoor equipment popular with your target market.

SpikeDad 10y ago

Did you not think of including your original GoTenna backers? This is the first I'm reading of this - you didn't send out email to current customers? I assume you're not going to give your original Kickstarter backers any discount even though we endured months and months of delays and broken delivery promises?

daniper 10y ago
Hi you asked this twice in the thread; just replied to your other comment but copy/pasting here to be thorough: "Hey there, we sent an email out first thing this morning to all our v1 preorder customers (thousands and thousands) before we publicly announced the preorder campaign for Mesh and the mail system we use for newsletters bungled it and didn't send it at all, except to 24 people and their dashboard didn't show this happened til hours later (so we assumed everything was fine). We are working to remedy it right now. You all were supposed to get the very first email. (Here is proof of me yelling at the company whose software is responsible for this on Twitter -- after they didn't reply to 4 attempts to reach them prior: https://twitter.com/danielaperdomo/status/781222497131827200 https://twitter.com/danielaperdomo/status/781222497131827200 We are working in real-time to get this issue fixed, which was the opposite of our intention. I'm really sorry this happened."
- SpikeDad 10y ago
  The email's in the mail. I guess I should have been grateful for what, 2 hours advanced notice. You obviously have little loyalty to your crowd sourced folks. Seems to me a LOT of advanced notice and some extra information to the original crowd sourced folks would have been appropriate. Another reason why I'm NEVER crowd sourcing again. The very people that should get the MOST consideration (after all we're basically throwing money at a promise) actually get the least consideration (we often are robbed or get a 1/2 ass implementation.