There is no practical way for HP to "make amends." I would consider buying an HP printer if they gave me for free, a flawlessly-working printer (or johnny-on-t

There is no practical way for HP to "make amends." I would consider buying an HP printer if they gave me for free, a flawlessly-working printer (or johnny-on-the-spot support and/or enough free replacement printers to achieve the functional equivalent), and 5 years of free ink. In other words, a level of generosity and support that, if they did it for everybody, would put them out of business. Which is probably where they deserve to be. That also, would help make amends. It would also be okay with me if the whole printer market were regulated into some semblance of normalcy by the government. (Assuming the government is competent and capable of governing the corporate class to which it is currently in thrall... obviously not a valid assumption. Everybody who was all GET BIG GOVERNMENT OFF OUR BACKS - enjoy.)