I would say probably Apple is a good example in past experiences. Their products were regarded as things that "Just work" their website was very easy to use fo

I would say probably Apple is a good example in past experiences. Their products were regarded as things that "Just work" their website was very easy to use for support and information, and these were consistent over a long period of time. I'm not so sure about the Apple today, but in the 2000s they were certainly were hitting their marks.