> What did email do right that chat did wrong? It started out decentralised and became ubiquitous and mission-critical before any giants could gain enough mark

> What did email do right that chat did wrong? It started out decentralised and became ubiquitous and mission-critical before any giants could gain enough market share to control it. The only thing chat had close to it was IRC, but that has never been ubiquitous nor mission critical, and it's less attractive to newcomers than the proprietary alternatives.