I worked for ups about 5 years ago and i can for sure say that you are absolutely right about the hand to surface not being used due to package load. I still ha

I worked for ups about 5 years ago and i can for sure say that you are absolutely right about the hand to surface not being used due to package load. I still have friends that work there and now they have to scan packages before they pack them as well. Also the load has gone up. You generally have to load about 200 to 2800 packages over your shift. So its pretty much hell. They also blacklist you if you was seasonal and had to stop working for the company for any reason. So that lowers who can go back as well.