I ordered expensive-ish tower speakers that were shipped FedEx Ground. When the driver arrived, I was present to give him a hand getting them off the truck. S

I ordered expensive-ish tower speakers that were shipped FedEx Ground. When the driver arrived, I was present to give him a hand getting them off the truck. Standing about 5 feet tall, he decided "on their side" would be easier -- and proceeded to simply knock them over. My incredulity was met with a "if you think that's bad, you should see how they're handled at the warehouse". Fine. I understand. And while I appreciate the candor, did you really have to do that in front of the customer? edit: so, in reply, I sincerely hope so.