This one certainly resonates: > It took me decades to realize that technology is a slave to personality. It doesn't matter how good the design, when there are

This one certainly resonates: > It took me decades to realize that technology is a slave to personality. It doesn't matter how good the design, when there are unresolved problems in the organization. It's not just that a good technology design needs to fit the needs of the organization; even a design that would be a good fit will be hard to deploy if the organization pushes against it.