4 ms·

Hey, thanks for trying. Can you share more details? Browser, device, etc. It seems like everything works properly on our end

rawrmaan 10y ago
That comment wasn't about a bug. This person is saying that you require too much information to get a quote. And I agree.
- scoot 10y ago
  The fact that @gilsadis didn't understand this this suggests to me that they are in entirely the wrong business.
  - dogma1138 10y ago
    Technically I believe they are an Israeli company could be just an issue with linguistics ;)
    - gilsadis 10y ago
      Not this time- just a good ol' case of launch frenzy. Saw the comment, just this part "I got to "enter your name" and leaked out of the funnel" and jumped to conclusions :).
      - dogma1138 10y ago
        Well idioms don't translate well usually :) They could've stated that they want to see the offers without providing a lot of information off hand. You might want to consider displaying similar quotes for the area and filter them based on age group and income. I don't know if there is a regulation requiring you to take the name before displaying a quote or not since different countries can have a different legal statue for a quote.
  - hsod 10y ago
    That seems uncharitable, the OP was somewhat confusingly worded.
  - rezashirazian 10y ago
    That's pretty harsh. If misinterpreting a comment on a forum is reason to dismiss a whole team then I don't think any of us would be qualified for anything.
CodeWriter23 10y ago
@gilsadis, in response to your request for information above: As others related, this isn't a bug report. This is about the design of your conversion funnel and the appropriateness of what levels of information I will consent to offering while your site is attempting to build a relationship with me. When you don't know me, you can have my zip code. Show me some awesome rates based on my zip code, and maybe then I'll give you my name or email address. I don't want to leave mouse droppings of personal information all over the internet unless I am intent on engaging with your company. Got it? And here's the truth. I am in the process of examining and amending my insurance coverage because we are deleting a car. So you lost a qualified hot lead. So hand that data to your hippo.
- phonon 10y ago
  They run a credit check to determine your premium (in part). So yeah, they need your name... https://lemonade.com/faq#general https://lemonade.com/faq#general
  - deleted 10y ago
    [deleted]
  - CamperBob2 10y ago
    They need more than my name to run a credit check. They need something they're not going to get, which is my SSN.
    - phonon 10y ago
      No they don't. They use https://www.transunion.com/product/truerisk https://www.transunion.com/product/truerisk No SS needed.
    - yules 10y ago
      No need for an SSN to run a credit check. No one in their right mind would give an SSN.
      - 10y ago

rawrmaan 10y ago

That comment wasn't about a bug. This person is saying that you require too much information to get a quote. And I agree.

scoot 10y ago
The fact that @gilsadis didn't understand this this suggests to me that they are in entirely the wrong business.
- dogma1138 10y ago
  Technically I believe they are an Israeli company could be just an issue with linguistics ;)
  - gilsadis 10y ago
    Not this time- just a good ol' case of launch frenzy. Saw the comment, just this part "I got to "enter your name" and leaked out of the funnel" and jumped to conclusions :).
    - dogma1138 10y ago
      Well idioms don't translate well usually :) They could've stated that they want to see the offers without providing a lot of information off hand. You might want to consider displaying similar quotes for the area and filter them based on age group and income. I don't know if there is a regulation requiring you to take the name before displaying a quote or not since different countries can have a different legal statue for a quote.
- hsod 10y ago
  That seems uncharitable, the OP was somewhat confusingly worded.
- rezashirazian 10y ago
  That's pretty harsh. If misinterpreting a comment on a forum is reason to dismiss a whole team then I don't think any of us would be qualified for anything.

CodeWriter23 10y ago

@gilsadis, in response to your request for information above: As others related, this isn't a bug report. This is about the design of your conversion funnel and the appropriateness of what levels of information I will consent to offering while your site is attempting to build a relationship with me. When you don't know me, you can have my zip code. Show me some awesome rates based on my zip code, and maybe then I'll give you my name or email address. I don't want to leave mouse droppings of personal information all over the internet unless I am intent on engaging with your company. Got it? And here's the truth. I am in the process of examining and amending my insurance coverage because we are deleting a car. So you lost a qualified hot lead. So hand that data to your hippo.

phonon 10y ago
They run a credit check to determine your premium (in part). So yeah, they need your name... https://lemonade.com/faq#general https://lemonade.com/faq#general
- deleted 10y ago
  [deleted]
- CamperBob2 10y ago
  They need more than my name to run a credit check. They need something they're not going to get, which is my SSN.
  - phonon 10y ago
    No they don't. They use https://www.transunion.com/product/truerisk https://www.transunion.com/product/truerisk No SS needed.
  - yules 10y ago
    No need for an SSN to run a credit check. No one in their right mind would give an SSN.
    - 10y ago