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Users don't have any other channel to ask Lenovo besides the forums and (apparently more effectively) leaving poor reviews on Best Buy and Amazon.
by guelo 10y ago
Users don't have any other channel to ask Lenovo besides the forums and (apparently more effectively) leaving poor reviews on Best Buy and Amazon.
- raesene9 10y agoyep that's not an unreasonable point, but do you not think that a more reasonable position would have been to ask Lenovo/MS and wait some time for a response before assuming that it was a conspiracy on MS' part?
- vetinari 10y agoIs several months long enough?
- FireBeyond 10y agoNo? There's no way to contact Lenovo corporate? No customer support? Just that forum?
- seba_dos1 10y agoIf you read that forum thread you would know, that many of them already went past various ways to contact Lenovo and even got a "it's been escalated to dev team, but nothing more to say about it" reply there after a few months of complaining (that changed nothing of course).
- Hydraulix989 10y agoLenovo's customer support is a bunch of script-readers. To be fair, they've responded to my tweets, but only because I have nearly 10k followers.