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that's a view, but did anyone actually ask Lenovo for official comment before posting the story as gospel truth? From what I've read, I saw no evidence that the
by raesene9 10y ago
that's a view, but did anyone actually ask Lenovo for official comment before posting the story as gospel truth? From what I've read, I saw no evidence that they had. I'd just suggesting a slightly more measured approach might have worked just as well....
- guelo 10y agoUsers don't have any other channel to ask Lenovo besides the forums and (apparently more effectively) leaving poor reviews on Best Buy and Amazon.
- raesene9 10y agoyep that's not an unreasonable point, but do you not think that a more reasonable position would have been to ask Lenovo/MS and wait some time for a response before assuming that it was a conspiracy on MS' part?
- vetinari 10y agoIs several months long enough?
- FireBeyond 10y agoNo? There's no way to contact Lenovo corporate? No customer support? Just that forum?
- seba_dos1 10y agoIf you read that forum thread you would know, that many of them already went past various ways to contact Lenovo and even got a "it's been escalated to dev team, but nothing more to say about it" reply there after a few months of complaining (that changed nothing of course).
- Hydraulix989 10y agoLenovo's customer support is a bunch of script-readers. To be fair, they've responded to my tweets, but only because I have nearly 10k followers.