One of my co-workers bought a Linux laptop from Dell, and while the Linux capabilities worked, he spent several weeks working with their support to get the lapt

One of my co-workers bought a Linux laptop from Dell, and while the Linux capabilities worked, he spent several weeks working with their support to get the laptop re-imaged. The first time they returned it it had no system image. Apparently their service depot doesn't have system images for their version of Linux. The support rep had to actually intercept the laptop on the second trip from the depot to reinstall Linux.