Sometimes I wonder about the invisible costs of a popular messaging system that often drops messages and/or notifications. How much miscommunication and missed

Sometimes I wonder about the invisible costs of a popular messaging system that often drops messages and/or notifications. How much miscommunication and missed connections has it caused? It's really shameful to not have something reliable after we've had SMS for 2 decades with <1% failure rate and iMessage/Hangouts is generally okay. It really irks me in the worst way, being someone who has enough problems keeping in touch with people.