Oracle has substantially more support staff and support infrastructure in place with existing (mid to large) firms than Amazon, Google, Apple (Microsoft is the

Oracle has substantially more support staff and support infrastructure in place with existing (mid to large) firms than Amazon, Google, Apple (Microsoft is the exception). In a sense, their "market" and competitor is more like IBM (and Microsoft) and not Amazon, but notably, they offer prices to small firms that are lower than Amazon's at least for services that they, Oracle, do provide.