I agree with your conclusion (services should be focused on getting better and getting things done), but the rest of your arguments are needlessly negative. If

I agree with your conclusion (services should be focused on getting better and getting things done), but the rest of your arguments are needlessly negative. If it lacks standardized discovery interface, the next rational thing should be to think about how to come up with one, instead of saying bots suck because of that. That's like trying out a raw coffee bean and saying "coffee sucks, I tried chewing on these coffee beans but they all taste like shit". Someone else out there is figuring out how to add hot water to coffee beans to make it much better while you're complaining about how coffee itself sucks and moving on. Same thing with extensibility, if you haven't seen any bot platform that lets you string multiple bots together, then great! It means there's an opportunity there. That doesn't mean bots suck.