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I am on the other side than you - I am betting on the NLP in my current interface. The biggest reason for me is logging. I can see what are yet-unfulfilled nee
by kozikow 10y ago
I am on the other side than you - I am betting on the NLP in my current interface.
The biggest reason for me is logging. I can see what are yet-unfulfilled needs of my customers and prioritise building new features. In responsive website you hardcore your assumptions about needs of your customers. What's more, you can fall-back to real customer support.
One of reasons why bots exploded recently are advances in NLP including deep learning, other new methods, cheaper hardware, etc.
- TeMPOraL 10y agoNLP and logging failed queries doesn't excuse the current lack of any customization and interop. This is the same thing as with IoT all over again - everyone wants to take over the entire market for themselves, and thus everyone forgoes the only feature that can make it actually useful - free interoperability.
- kozikow 10y agoSome interop-ability exists at this point: - Bot A: Visit this URL to fulfil an order. - Ar the URL you are faced with a GUI with a separate bot B. E.g. if you are fulfilling a payment, nothing prohibits Strip from creating their own bot.