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> you cannot look at the overall review scores and use them to make reliable decisions. As I said, my review (that the printer has hard-coded planned obsolesce

> you cannot look at the overall review scores and use them to make reliable decisions. As I said, my review (that the printer has hard-coded planned obsolescence in place) is a fair review allowing you to make a more informed, reliable decision. It's not worth a long debate, but you're not telling me your whole argument so I don't know how to respond.

wernercd 10y ago
The problem comes when a small subset of unhappy users... creates a mountain of bad reviews. "It never happened to me, or any HP printer I've ever dealt with, but I read online that..." I'd put a 5 star review on my Samsung Note. Why? Because my phone didn't explode. Hell... my phone has been through the RINGER and it still works. Can I give it a 6 star? But because of a small SMALL subset of users that have issues with Samsung Phones, all of a sudden there are a thousand 1 star reviews who say "they explode and kill puppies (because that's what the TV/Internet told me)"? What percentage of iPhones were affected by Bendgate? How many reviews were from Android users who never would have bought an iPhone anyway? There's a line and, personally, I think that it's crossed when you review something negatively for an issue you've not personally experienced. Is HP shitty for doing this? Does Samsung need negative press for it? Should Apple have to face their issues? Of course. But unless YOU PERSONALLY have been affected, you are just part of a mob out on a witch hunt.
- EdHominem 10y ago
  So if you haven't been killed by taking counterfeit or misleading cancer-drugs you don't have a right to call out the fraud? You don't appear to have thought this all the way through... Of your examples, only HP intended to make a crappy product. Apple and Samsung tried to make a better one (thinner, more battery life, etc) and just made some mistakes. Mistakes deserve pointing out, intentional dishonesty does deserve a witch-hunt. Every day you don't point this out to non-technical people is a day the scammers get rich from their scams.
  - wernercd 10y ago
    I've thought it through and the outcome is the same: A mountain of reviews by people who are most likely unaffected... before facts are established... and guilt is proven. A modern day witch hunt. I've "thought it through" and came to a different conclusion than you. I've concluded that modern day "warriors" decide that mistakes must be highlighted in any way possible before all the facts are known. BURN THE WITCH!!! SJW's care more about the fight than about actual truth and real justice. There are more than a few instances of BURN THE WITCH! followed by "Woops, the facts say something different". Rarely followed by an apology.

wernercd 10y ago

The problem comes when a small subset of unhappy users... creates a mountain of bad reviews. "It never happened to me, or any HP printer I've ever dealt with, but I read online that..." I'd put a 5 star review on my Samsung Note. Why? Because my phone didn't explode. Hell... my phone has been through the RINGER and it still works. Can I give it a 6 star? But because of a small SMALL subset of users that have issues with Samsung Phones, all of a sudden there are a thousand 1 star reviews who say "they explode and kill puppies (because that's what the TV/Internet told me)"? What percentage of iPhones were affected by Bendgate? How many reviews were from Android users who never would have bought an iPhone anyway? There's a line and, personally, I think that it's crossed when you review something negatively for an issue you've not personally experienced. Is HP shitty for doing this? Does Samsung need negative press for it? Should Apple have to face their issues? Of course. But unless YOU PERSONALLY have been affected, you are just part of a mob out on a witch hunt.

EdHominem 10y ago
So if you haven't been killed by taking counterfeit or misleading cancer-drugs you don't have a right to call out the fraud? You don't appear to have thought this all the way through... Of your examples, only HP intended to make a crappy product. Apple and Samsung tried to make a better one (thinner, more battery life, etc) and just made some mistakes. Mistakes deserve pointing out, intentional dishonesty does deserve a witch-hunt. Every day you don't point this out to non-technical people is a day the scammers get rich from their scams.
- wernercd 10y ago
  I've thought it through and the outcome is the same: A mountain of reviews by people who are most likely unaffected... before facts are established... and guilt is proven. A modern day witch hunt. I've "thought it through" and came to a different conclusion than you. I've concluded that modern day "warriors" decide that mistakes must be highlighted in any way possible before all the facts are known. BURN THE WITCH!!! SJW's care more about the fight than about actual truth and real justice. There are more than a few instances of BURN THE WITCH! followed by "Woops, the facts say something different". Rarely followed by an apology.