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Ask HN: Is Google Apps Down?
Logging into our google apps email this morning, I was greeted with "We are sorry, but you do not have access to Email". I tried calling the support number, after being on hold for 15 minutes, the call disconnected. Now the support number is "unreachable".Their Support Chat is "not available". Their app dashboard says everything is running: https://www.google.com/appsstatus#hl=en&v=status
Anyone else experiences even one of these issues?
UPDATE 1: Gmail is experiencing outages and it seems to be (only?) affecting Google for Work customers.
If you get the page:"We are sorry, but you do not have access to Email." try turning Gmail off and then back on for everyone in your organization in the Admin Console. https://support.google.com/a/answer/57919
UPDATE 2: Gmail Service Disruption - https://www.google.com/appsstatus#hl=en&v=issue&sid=1&iid=3ea584e120290efde09577a612d75ea7
- mtmail 10y agoHigher than usual complains on Twitter if that's a guide. http://downdetector.com/status/gmail http://downdetector.com/status/gmail
- dhruvkar 10y agoThanks for this. Looks like there are Gmail outages. The apps dashboard doesn't indicate this is the case.
- palakz 10y agoWe use Google Apps too but the services are up and running perfectly. On googling, I realized this is a common issue reported multiple time. Few things that you would like to consider and think: - Did you guys just started using Google Apps. If yes, then it takes around 24 hours for the services to get activated. - The admin might have suspended the account. - Are you sure your payments for Google Apps are going through? We faced a similar problem once when we had a problem with our Credit Card.
- dhruvkar 10y agoI ran through these before posting. I'm the admin | on automatic billing, with last payment made September 2nd | been a google apps customer 6 months. Last night everything was working fine. I've made no changes. It's very weird I can't reach anyone on their support line. It's just ringing out.