Author here. I agree with you that training engineers on SQL would be a great action item coming from a postmortem. I was trying to emphasize resisting shutting

Author here. I agree with you that training engineers on SQL would be a great action item coming from a postmortem. I was trying to emphasize resisting shutting off access as "the fix" for the problem. We don't want to blame engineers for not having the knowledge - we want to level up their skills if that contributed to the issue. I think you're asking the right kinds of questions.