Most of their assistants just use AmEx travel (or some other travel agency software) -- which has a much higher per-seat license and actually ties in to the bac

Most of their assistants just use AmEx travel (or some other travel agency software) -- which has a much higher per-seat license and actually ties in to the back-end reservation systems so you can see all flights, etc. As far as I can tell, Concur sources its data through site scraping in order to achieve the lower per-seat licensing costs (since flight data feeds are very expensive).