>>I love Airbnb. It's one of my favourite startups, from both a user's and entrepreneur's point of view. Until that one time when you encounter a problem with

>>I love Airbnb. It's one of my favourite startups, from both a user's and entrepreneur's point of view. Until that one time when you encounter a problem with an Airbnber, Airbnb customer service try to help, give you hope, then completely pull the rug out from under you. Terrible experience overall. If there are any Airbnb employees on here who care about customer service and could help, please drop me a line? Thanks