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I am a sample of one, but I've generally found exit interviews awkward and tedious. In my mind, they stink for all parties. The person leaving genuinely doesn't
by hluska 10y ago
I am a sample of one, but I've generally found exit interviews awkward and tedious. In my mind, they stink for all parties. The person leaving genuinely doesn't want to burn bridges, so they tend to overstate the positive and gloss over the negative.
When I manage people, I prefer going out for coffee/a walk with someone once a week. I ask them for candid feedback on what I'm good at, what I suck at, and how I can make their jobs easier/more rewarding. And, after they leave, I like to invite them out for a pint/coffee a few weeks after they've been in a new gig. The pint/coffee is mostly social, but I've gotten some amazing feedback once the pressure of 'keeping the reference' has been removed.
But again, I'm a sample of one and I have a thicker skin than average. Heck, I was a fat kid who moved around a lot and stuttered. Hearing that I'm a shitty manager doesn't even register....:)
- afarrell 10y agoYea, relying on exit interviews to find problems in your company rather than doing regular 1-on-1 feedback is bad. It is like refusing to write automated tests because you expect your end users to report problems.
- dudul 10y agoI like this idea of getting together with former report a few weeks after they leave. I'm definitely stealing that one :)