4 ms·
This is very shallow. Negotiation theory is not helpful when you're plainly or partially wrong, or just in a very weak position to defend. Here's a classic neg
by ojosilva 10y ago
This is very shallow. Negotiation theory is not helpful when you're plainly or partially wrong, or just in a very weak position to defend.
Here's a classic negotiation example that I just can't crack:
Her: I've told you, please don't leave your socks on the floor.
Him: (mirroring) Leave my socks on the floor?
Her: Yes. Please throw them in the laundry bin right after you take them off.
Him: (open-ended question) How am I supposed to do this if I'm in a hurry?
Her: After you take off your socks, pick them up. Then throw them into the bin. Two seconds and you're are done.
Him: (Pascal's empathy) Yes, you're right. Leaving socks on the floor is just annoying. But understand that when I get home sometimes I'm in a hurry or I'm tired and I don't feel like picking up the socks.
Her: Please just do it. It annoys the hell out of me.
There's just no good way to negotiate your way out of this. Typically negotiation courses and books always focus on how the reader will bargain to win, not to minimize losses or just accept to lose but compromise on an ongoing basis (give-and-take).
- AstralStorm 10y agoSometimes, a game cannot be won. Negotiation cannot be done if the other party is not willing.
- ojosilva 10y agoOne way to break such a stalemate is to increase your empathy to the point you become the psychiatrist and the other party the patient. Here he could debase Her argument as being a manifestation of an obsessive compulsive disorder. If she agrees to that "diagnosis" just a little, he might be able to move to a kill by proposing that the socks remain on the floor as a form of therapy that will help Her treat her overwhelmingly obsessive behavior.
- antisthenes 10y agoSo who's more wrong here? I don't quite follow the argument.
- Natanael_L 10y agoThe argument is that some negotiations have no winning outcome