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This is totally different. What I am describing is more akin to buying a 16 GB iPod touch and then exchanging it for store credit which you use to buy the curr
by jeff18 17y ago
This is totally different. What I am describing is more akin to buying a 16 GB iPod touch and then exchanging it for store credit which you use to buy the currently out-of-stock 32 GB model a couple of weeks later.
I don't have the specific documentation that says this is the case, but I personally canceled my 3G iPad preorder and bought a WiFi model yesterday at the advice of an Apple Store employee.
Just call your local Apple Store and they will verify it for you.
- mooism2 17y agoWait, you were told this verbally by a single Apple Store employee, but they didn't provide you with this promise in writing?
- jeff18 17y agoRight... Is it a common practice to get customer service reps from a reputable company to sign a contract when they tell you something that does not seem extraordinary? Update: You guys scared me, so I just called Apple directly. They said that the official policy is that you have 14 days to exchange an opened Apple product, but in the case of the iPad it is common for Apple Store employees to extend this to 30 days (I now see the 30 day extension note on my receipt). I did not get the phone call in writing though, but as I mentioned, you can verify it for yourself. ;)