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airhelp is one of many services which deal with compensation claims which are mandated e.g. by EU regulation and take a good cut of the payout for trying to mak
by kpi 10y ago
airhelp is one of many services which deal with compensation claims which are mandated e.g. by EU regulation and take a good cut of the payout for trying to make a really cumbersome process less bad. the customer experience of claiming compensation is in my opinion much worse than a fully automated payout and the whole process a real pain for both customers and airlines.