I remember working as a help desk tech and our company used ACT the CRM software. At the time it was very poorly designed(might still be) and used an MSSQL data

I remember working as a help desk tech and our company used ACT the CRM software. At the time it was very poorly designed(might still be) and used an MSSQL database to store all of it's information. We wanted to port all of the information in the DB to a web app that would allow us to do different stuff with the data that ACT wouldn't allow us to do(number crunch, send email reports, etc). Part of the problem was that an ACT install automated the MSSQL part of the set up and set the root(i forget what they call it in mssql now) with a password so you couldn't see any of the internal tables. I remember spending that night after everyone went home learning how to shut down the database and force a reset on the root user so that we could add a user that could get read access on all the tables. Everyone had been talking about getting at that data for a year or so and one night I was just like fuck it, I'll give it my best shot. Honestly it wasn't that impressive, but I certainly do remember how cool it felt to tell "the man" to F off and this was our data :).