Of course there are bad doctors but anonymous review sites are manna from heaven for assholes. Patients who complain the loudest, for example, about being kept

Of course there are bad doctors but anonymous review sites are manna from heaven for assholes. Patients who complain the loudest, for example, about being kept waiting are commonly the ones who demand an appointment at the drop of a hat. The same patients will fail to attend appointments or cancel after the event. If they are fitted in because of an 'emergency' they are unhappy when people already waiting are seen before them. And, of course, they prefer to be sent a bill rather than pay on the day. Doctors' receptionists have a reputation for being a bit hard-faced but they don't start out that way. A small percentage of heart-sink patients do their best to ruin it for everyone else.