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i don't understand what this has to do with bug tracking software. you can realize the same thing by placing all bugs in the tracker, and still ignoring low-imp
by hubb 17y ago
i don't understand what this has to do with bug tracking software. you can realize the same thing by placing all bugs in the tracker, and still ignoring low-importance bugs.
at least that way when the bug re-surfaces, and you discover "its a bigger deal than we thought", you'll know for sure that you've seen it before
- roc 17y agoI can definitely see an argument for logging; particularly as relates to project and developer metrics. But 'Bug Tracking' is used to describe much more than 'Bug Logging'. Bug tracking software packages define themselves and pitch their value based entirely on how they handle that 'everything else'. Ergo, if you reject the 'everything else' (as the author does), you are rejecting bug tracking software.