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Why I’m not using Fastmail
- PaulHoule 10y agoI'm not convinced you can usefully search a 10GB+ mail spool with any mail service on the market, including either gmail or fastmail. I mean, what is that 10GB? Attachments? Spam? Mailing list messages? We are dogfooding a "Super PIM" system which downloads content from Fastmail via IMAP, CardDAV, CalDAV and WebDAV and puts it into Elasticsearch -- so far as mail is concerned I think very little of it should be kept in the actual mail system (maybe 2 months overall, maybe a complete log for very important clients) The rest goes into a nearline system. I wouldn't even try moving mail from an old email system to another system, but either keep the old mail in the old system or archive it in Super PIM.
- radiowave 10y agoSadly I can report having had a similar difficulty with them earlier this year. When a customer is opening a follow-up ticket to report that the generic copy-paste advice (given to them on their first ticket) doesn't actually work, fastmail's support replying with the exact same generic advice is unlikely to be helpful.