4 ms·
File a complaint with the FCC or BBB and (at least with Comcast) they'll suddenly be very eager to fix the problem. Ran into a similar issue where I was told on
by asddddd 10y ago
File a complaint with the FCC or BBB and (at least with Comcast) they'll suddenly be very eager to fix the problem. Ran into a similar issue where I was told one thing and billed for another, a few days after a BBB complaint they had someone from "executive customer relations" calling/emailing me to get it resolved ASAP.
- awqrre 10y agoFCC yes... I did that when I had an issue with AT&T not wanting to unlock a phone that I just bought (pre-paid) and I got a call from AT&T the next day.
- DiabloD3 10y agoThe BBB is not a government agency, it is a private company that works for large businesses. Members of the BBB (such as Comcast) can pay the BBB to mark complaints as resolved, without resolving them.