I should say, Ben, thank you for coming out in public and sharing your team's perspective. Your users are angry—and I think rightly so—but it does help that we

I should say, Ben, thank you for coming out in public and sharing your team's perspective. Your users are angry—and I think rightly so—but it does help that we are being told why it was done, that it was merely poor judgement rather than deliberate misbehavior, and that you are working to make the Dropbox client a more responsible citizen. Is it as good as not having done it in the first place? No. But it's much better than radio silence.