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The eBay workflow in a fraud case is this: 1) if the money can be regained from the seller in any way (e.g. charging the card they use for the seller account or
by DrScump 10y ago
The eBay workflow in a fraud case is this:
1) if the money can be regained from the seller in any way (e.g. charging the card they use for the seller account or pulling back the Paypal proceeds from account balance or bank account(s)), they will do so and refund the buyer.
2) if not, they will throw up every possible barrier to the buyer, including (I have experienced) giving you phony tracking data to "prove" you got the item, etc.
I've never been refunded from eBay/Paypal no matter how obvious the fraud -- I've always had to do credit card chargebacks.
Never, ever fund a Paypal payment with anything but a credit card unless it's for something you can't possibly need refunded ever.
- sireat 10y agoMy anecdotal experience: as much as I despise eBay and Paypal (various reasons going back to 2001) I have had only positive experiences with refunds from eBay. Recently I had a $20 IP camera(that price was too cheap but I was not doing my research) not arrive from China from a seemingly reputable seller with 500+ selling feedback over 2 years. I filed a complaint with eBay and seller claimed a fake tracking number. More interestingly, the seller had gone rogue, turning feedback private and acquiring about 100 negatives in a month. So either the seller was hacked or had just pulled a long con. My payment had come from Paypal balance and I got a very quick refund once I informed eBay that I wanted a refund.