I had read about Greg Gianforte's startup RightNow Technologies (IIRC the name). Think he started it somewhere in Montana, maybe Billings or Bozeman. The intere

I had read about Greg Gianforte's startup RightNow Technologies (IIRC the name). Think he started it somewhere in Montana, maybe Billings or Bozeman. The interesting part of the story was that he did it the lean way - before creating any product, he asked some people whether they would buy what he was going to make. Some did, so he built it. Not sure but I think some time later he sold it for a good sum (maybe to Oracle?). First read about it on Sramana Mitra's blog, www.sramanamitra.com .