Well, it makes the appearance that they are not employing and training people that are working to maximize shareholder value. The explanation that you present

Well, it makes the appearance that they are not employing and training people that are working to maximize shareholder value. The explanation that you present seems interesting but too complicated. If they lack employees and need to train them in order to improve productivity and thus shareholder value they should do this. I think there is a lack of transparency to shareholders that understand their management is lazy/incompetent. Also, in the article, it would be helpful to have the journalist interview some firms and ask them why they don't train people if they can't find them. Make it explicit.