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no, they couldn't. the budget to pay for a large amount of support on a very open app ecosystem is prohibitive, even for a company like google. the compromise
by metaphorm 10y ago
no, they couldn't. the budget to pay for a large amount of support on a very open app ecosystem is prohibitive, even for a company like google.
the compromise position that they could do, but apparently haven't done, is to sell paid support packages for app developers that need/want more engaged support from google.
- pas 10y agoNo, I mean they could do a minimal support thing. Hire one people to respond to devs of these pretty popular extensions (so let's say above 10 000 installs). Make the number of emails the guy/gal has in the queue public, so devs can know how long they have to wait on average.
- metaphorm 10y agoand then you get everyone arguing over what counts as "popular enough to get support attention". its an implementation detail and this is hypothetical, so it doesn't matter much. in any case its pretty clear how the Android app ecosystem actually works: no support for developers. The advantage you get from that is a more open app ecosystem with lower barriers to entry and lower fees from Google compared to their competitor Apple.
- pas 10y agoWhy wouldn't that be better? Here we have a completely shadowy system. Canned responses, no accountability, no transparency, no rules, no communication. You probably have to sue them to pique their attention. Yeah, the Apple 100USD fee is just as laughable, and their review process just as mystical, no questions about that. And with Android you at least have the AOSP, and with Chrome there's Chromium, and you can always just distribute Chrome extensions yourself.