Have you ever taken a support phone call? Many people won't read a simple error message, let alone a message that includes numbers and other "technical mumbo ju

Have you ever taken a support phone call? Many people won't read a simple error message, let alone a message that includes numbers and other "technical mumbo jumbo" customer: I'm trying print and it just says "error" me: It just says error? customer: yes me: Are there any other words or error numbers? customer: yeah, it says "No printers are installed. Add a printer and try again" me: facepalm Their solution works because it communicates a lot while saying very little